I’ve got an appointment scheduled for the covid booster on Sunday, but this week I have tried twice to get it before then. The first time, at a local Walgreens, it said on their website that they weren’t taking appointments, but you could walk in whenever and have one done. I drove the ten miles out of my way and stood in line for about ten minutes, only to be told that they do them only by appointment. I was handed an instruction sheet of the various ways I could make that appointment. As many prescriptions bags that I saw waiting, how many people were waiting for them, and how short-staffed they were, I understood. Still — put it on the website please, that each individual store sets its own policy about whether they will administer vaccines, tests, boosters, etc. by walk-in or appointment.
Today, I checked out the website of their biggest competition in the local market, Rite-Aid. This is actually where I have my appointment set for Sunday. I was excited when I saw on the site that each day, between 2-3 p.m., they have walk-ins for covid boosters. This place wasn’t out of the way so I figured why not stop there on my way to another errand. I stood in line for about ten minutes again, because the only other customer in the store was taking way way way too long to do her business. Like I said, I was the only other customer in the store, there were plenty of employees there, and I thought wow am I lucky. I was immediately told by the blonde b—– who waited on me when I said, “your website says you have walk-in covid boosters available from 2-3p.m.,” “Well we aren’t doing them today!” As the only customer in the store, I turned around and said, loudly, “Then you need to put a disclaimer on your website to that effect!” and walked out.
National chains, take notice: Don’t lie on your websites. It makes you look even shadier than you already are.
UPDATE on 12/19/21: I went to my scheduled appointment for the vaccine. There was a whole different group of people working, all friendly. The check-in process was smooth, there were no other people waiting, and I got the booster vaccine is now in my body. What a relief!